Refund Policy
Subscriptions are billed by FastSpring. Refunds are handled in accordance with this policy:
- New purchases: eligible for a refund within 14 days if the service hasn’t been materially used.
- Renewals: contact us within 7 days for review; prorated or full refunds at our discretion.
- Non-refundable: abuse, fraudulent activity, or extensive usage.
- How to request: email info@efis.ae with order reference.