Refund Policy

Subscriptions are billed by FastSpring. Refunds are handled in accordance with this policy:

• New purchases: eligible for a refund within 14 days if the service hasn’t been materially used.
• Renewals: contact us within 7 days for review; prorated or full refunds at our discretion.
• Non-refundable: abuse, fraudulent activity, or extensive usage.
• How to request: email info@efis.ae with order reference.